Privacy Policy

This Privacy Policy explains how Print Haven handles personal data when users visit kiwipostcorner.beauty, make inquiries, upload files, or request print services.

Data collected only as described in this policy

Your rights and options are detailed below

Questions handled via our contact channel

Privacy email

[email protected]

Telephone

+60 12-755 2525

Mailing address

JKR 202-C, Jalan Yahya Awal, Kebun Merah, 80000 Johor Bahru, Johor

Privacy contact

Use the contact details below for questions about this policy or the handling of personal data.

Your Rights

Subject to applicable law, users may request access to their personal data, correction of inaccurate information, or deletion where retention is no longer required. Users may also object to certain processing or ask us to restrict use in limited circumstances.

Available rights depend on the nature of the data and any legal exceptions that apply.

How to Make a Request

To protect privacy, we may ask for information needed to verify a request before responding. If a request cannot be fully granted, we will explain the reason where permitted by law.

Requests are reviewed before action is taken to protect the security of customer information.

Data Retention

Order records, communication history, and file-related information are retained for a practical period needed to complete the service, handle follow-up questions, maintain business records, and meet legal obligations. When data is no longer required, it is deleted, anonymised, or otherwise securely disposed of according to our internal procedures.

We keep data only for as long as needed for the stated purpose or for legal and accounting requirements.

Policy Changes

When we update this policy, the revised version will apply from the date it is posted unless a different effective date is stated. We may also provide notice of material changes through the website or by direct communication where appropriate.

We may revise this policy to reflect operational, technical, or legal changes.

How We Use Data

We use personal data to respond to inquiries, review uploaded files for print suitability, prepare quotes, confirm size and paper choices, manage test print review and final approval, produce printed items, arrange collection or local delivery, process payments, maintain records, prevent misuse, and meet legal or accounting obligations.

Processing is limited to the operational needs of the print studio and related compliance duties.

Service Providers

We may share personal data with payment processors, delivery or collection support providers, website and hosting service providers, and other operational partners who assist us in running the business. These parties are expected to use the data only for the services they provide to us and to handle it under appropriate confidentiality and security obligations.

Service providers receive only the information needed to perform their assigned functions.

Legal Disclosure

We may disclose personal data when required to comply with law, a court order, or a valid request from a public authority. We may also share information where disclosure is necessary to establish, exercise, or defend legal claims.

Disclosure to public authorities is limited to situations where a lawful basis exists.

Data We Collect

We may collect identification details, contact details, order and inquiry information, uploaded image files, file specifications, payment-related records, delivery instructions, and technical data such as device and browser information. Where users submit artwork or photographs, we also process the content of those files to review print suitability and complete the requested work.

The categories of data collected depend on the service requested and the way the website is used.

How We Collect Data

We receive personal data when a user makes an inquiry, sends files for review, requests a quote, places an order, arranges collection or delivery, or communicates with us by email or contact form. Some technical data is collected automatically through the website and related systems when pages are visited or forms are submitted.

Information is obtained directly from users, from uploaded files, and from routine website interactions.

Cookies We Use

We may use essential cookies to operate the site, functional cookies to remember preferences, and analytics cookies to understand general site use. Cookies may be session-based or persistent depending on their purpose.

The website may use cookies that support operation, preferences, and basic usage analysis.

Cookie Controls

Users may manage cookies through their browser controls and, where available, through on-site preference tools. Disabling certain cookies may affect form submission, session continuity, or other basic website functions.

Browser settings can usually be used to limit or remove cookies, although some site functions may be affected.